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Privacy Policy

Your data is yours.

We collect the minimum needed to run the platform, encrypt it at rest, and never sell or share it. Here's the full breakdown.

Last updated: January 1, 2025 Version 2.1 Read the policy
Table of contents
01Information We Collect02How We Use Your Information03AI Processing04Data Storage and Security05Data Retention06Your Rights07Cookies08Third-Party Services09Children's Privacy10Changes to This Policy11Contact Us
Table of contents
01Information We Collect02How We Use Your Information03AI Processing04Data Storage and Security05Data Retention06Your Rights07Cookies08Third-Party Services09Children's Privacy10Changes to This Policy11Contact Us
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01 Information We Collect

We collect information you provide directly: account details (name, email), brand assets you upload (logos, colors, fonts), design prompts and conversations, and payment information for paid plans.

We also collect basic usage telemetry — which features you use, generation success rates, and error logs — to keep the platform stable and improve the agent.

  • Account details: name, email, encrypted password
  • Brand assets: logos, color palettes, fonts, tone of voice
  • Design data: prompts, conversations, generated SVGs
  • Billing data: plan, invoices, payment processor token

02 How We Use Your Information

We use your information to: provide and improve the Service, generate designs based on your prompts, process payments, communicate with you about your account, and ensure platform security.

We do not use your data to train AI models, build advertising profiles, or share it with data brokers — ever.

03 AI Processing

Your design prompts and brand assets are processed by our AI models to generate designs. We do not use your data to train our models or share it with third parties for training purposes.

Conversations and brand assets are processed in real time and stored encrypted. You can delete any conversation or brand kit at any time — deletion is permanent and immediate.

04 Data Storage and Security

Your data is encrypted at rest and in transit. We use industry-standard security measures to protect your information. Design files, brand assets, and conversations are stored securely.

API keys (if you configure your own) are encrypted with AES-256-GCM at the field level. Passwords are hashed with Argon2id. Two-factor authentication is available on Pro and Enterprise plans.

05 Data Retention

We retain your account data and designs for as long as your account is active. If you delete your account, your data is permanently removed within 30 days, except where retention is required by law.

You can export all your data at any time from Settings → Account → Export. The export includes your brand kits, designs, and conversation history in JSON format.

06 Your Rights

You have the right to: access your personal data, export your designs and data, delete your account, and opt out of non-essential communications. Contact us to exercise these rights.

  • Right to access — request a copy of your data
  • Right to rectification — correct inaccurate data
  • Right to erasure — delete your account and data
  • Right to portability — export in machine-readable format
  • Right to object — opt out of non-essential processing

07 Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies or sell your browsing data.

You can manage cookie preferences in your browser settings. Disabling essential cookies will prevent you from logging in.

08 Third-Party Services

We may use third-party services for payment processing, email delivery, and infrastructure hosting. These providers are bound by their own privacy policies and are contractually obligated to protect your data.

We never sell or share your design data with these providers beyond what is strictly necessary to deliver the service.

  • Payment processor — for billing (tokenized, no card storage)
  • Email delivery — for transactional emails only
  • Cloud hosting — encrypted at rest with our keys
  • AI model providers — for inference only, no training

09 Children's Privacy

The Service is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal data, contact us and we will delete it immediately.

10 Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or in-app notification. Your continued use constitutes acceptance of the updated policy.

The "Last updated" date at the top of this page reflects the most recent revision. You can review previous versions by contacting us.

11 Contact Us

For privacy-related questions or requests, please visit our contact page or email us directly. We respond to all privacy inquiries within one business day.

Questions about your data?

Email us at privacy@prodesign.ai — we usually reply within one business day.

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